Information and communication technologies (ICT) is defined as a diverse set of technological tools and resources used to transmit, store, create, share or exchange information. These technological tools and resources include computers, the Internet (websites, blogs and emails), live broadcasting technologies (radio, television and webcasting), recorded broadcasting technologies (podcasting, audio and video players, and storage devices) and telephony (fixed or mobile, satellite, visio/video-conferencing, etc.).
System Analysis and Design (SAD) is a process used in software engineering to analyze and design an information system, from the initial concept through the final product. It ensures that the system will meet the needs of the users and stakeholders and be built in a way that is effective, efficient, and sustainable. The key objective of system analysis and design is to create a detailed plan and model of the system that can be used for development, implementation, and maintenance.
